Frequently Asked Questions

In Open Box Delivery, our delivery boy ("Wishmaster") will open the package in front of you at the time of delivery. Both outside as well as the brand packing is opened and shown to you. This ensures that you only receive what you ordered.

Currently Open Box Service is available for limited locations only. However, the orders eligible for this service can be availed at the checkout page.

Yes, CyberMart is offering a free Open Box Delivery service.

You should always complete the payment before availing of Open Box Delivery. In case you find the product is missing, damaged or completely different from what you ordered, then you can return the product immediately and get a refund on it.

If the delivered products are found to be missing/damaged/ different from what you ordered, then you can return the product immediately to the Wishmaster.

In the case of COD orders, you'll get your refund immediately from the Wishmaster. If prepaid orders, you'll get a refund credited to your account according to the Seller's returns policy.

IYou can only get refund in case the product is deemed not acceptable.

Except for card-on-delivery services, you can pay for OBD services using any of the available payment methods.